Pre Order Policy | Gem Box Accessories
You've asked for it, so we listened! Hot Paparazzi "New Releases" now available for PREORDER!
Each weekday afternoon at Noon P | 1 Mountain | 2 C | 3 E Paparazzi releases hot new accessories in the latest styles and trends.
These "new releases" are available for purchase by Paparazzi consultants in limited quantities. In most cases, once Paparazzi's inventory has been sold out, those pieces are no longer available. The hottest new releases can often sell out in less than one minute!
CAN I ORDER OTHER ITEMS WITH MY PREORDER ITEMS?
Yes! You can order any item available on our site with your PREORDER items. Other items will be shipped once your PREORDER items arrive. If you 'd like other items to arrive sooner, we suggest issuing a separate order. If the order has already been placed, please contact us and we can help get your non-PREORDER items headed your way (additional shipping charges apply).
HOW LONG DOES IT TAKE FOR ME TO RECEIVE MY PREORDER ITEMS?
After our payment has been made, Paparazzi process our order and ships the product to us. Normally, we receive the product within one week. However, at times of peak demand (as experienced in spring/summer of 2020), orders can take as long as four weeks to arrive. Once we receive the order, we normally ship out PREORDER items the same or next business day, depending on the time of day when we receive the order. We ship via USPS with normal delivery times within the continental US being 2-3 business days. We appreciate your patience in knowing PREORDER items take longer to ship than in-stock items.
WHAT IF YOU DON'T RECEIVE THE PRODUCT FROM PAPARAZZI?
In the unlikely event that we don't receive our order from Paparazzi, due to such problems as carrier damage, lost in transit, or Paparazzi inventory errors, we guarantee that we will refund 100% of the cost+tax of your PREORDER items. If no other items were ordered along with your PREORDER items, we will also refund your shipping. If other items were ordered along with your PREORDER items, we will ship those items to you.
HOW MANY PREORDER PIECES CAN I ORDER?
We kindly ask that you order a small quantity of each individual PREORDER item to allow many customers the chance to purchase these pieces.
CAN I CANCEL MY PREORDER?
If you created an order by mistake, please contact us immediately to correct your order. ❤️